Sectors Telecommunications

The complete end to end soution

Due to the distributed and remote nature of their estate and equipment, Mobile Network Operators (MNOs), Communications and Broadcast Infrastructure Companies have a particular need for comprehensive remote monitoring solutions. In an ideal world, once a cell site is installed it would require no maintenance, no repair work and would continue to operate correctly forever. Unfortunately, this is rarely the case. Costly site visits are necessary to undertake maintenance and repair. When multiplied by a large and expanding numbers of sites, these costs can rapidly become a significant operational overhead. Finding a way of reducing the number of visits to sites and optimising when they are visited is a key factor in controlling operational costs, staying within budgets and improving profit margins.

What can adversely affect the number of site visits?

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    Inability to diagnosis issues

    Without accurate monitoring and control, correct diagnosis of a site issue becomes impossible, without a site visit. Once on-site only then can a determination of the issue be made; typically resulting in further site visits with the correct parts or dispatch of an engineer with the correct skills.

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    Inability to prioritise

    Without accurate monitoring and control, may lead to none urgent maintenance work being prioritised, when it could be undertaken during a scheduled service visit.

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    Incorrect Scheduling

    Without accurate monitoring and control, refuel visits are likely to be incorrectly scheduled; either too early or too late.


“Eaton Towers have been using the Telemisis SitePro system for passive network monitoring on our sites across Ghana since 2011. We use SitePro to monitor many aspects of our sites including, generators, fuel, grid power, power metering for tenants, environmental monitoring and security. The system has proven its worth on a number of occasions and has helped Eaton reduce site OPEX and enhance operational efficiencies. The system is reliable and Telemisis have always provided a quick, professional and helpful service and are a pleasure to deal with.”

Jim Burns (Operations Director)

The number of unnecessary visits to sites can be minimised by having clear, accurate and up to date information about the status of equipment deployed at remote sites. A suitably designed remote monitoring and control system, which is independent of the site or equipment provider, can provide a window directly into your site condition, in a way that a handful of alarms connected to network equipment cannot. SitePro provides not only the alarm and alert information you would expect but detailed information on equipment performance, such as, fuel levels, battery condition and even provide predictions on when site visits will be required, calculated from current and accurate information from site.

Generator Monitoring and Control

A common application for which our customers us SitePro is generator monitoring and control. SitePro’s generator monitoring and control can be achieved using either a direct connection to a generator control panel (preferred method) or via additional external contacts.

When operating generators or other types of machines at remote sites, fuel is at constant risk of theft and fraud. SitePro, with its class leading fuel management module, provides a wealth of information to streamline and protect your fuel management operation.

Some of the key benefits of SitePro when used for generator monitoring includes:

Calculated generator runtime

Actual fuel level

Forecast refuel dates

Fuel contamination detection

Fuel theft detection

Predicted service interval

Fuel consumption

Actual Refuel reports

Fuel leak detection

Invoice reconciliation

More information about advanced generator monitoring and control can be found on our microsite

Power Monitoring

Power is the lifeblood of your sites. If power is unavailable or out of tolerance your site will either be off-the-air or performing poorly. Depending upon the site configuration there will be one or more power sources supplying the equipment. It is vitally important to know if any of them fail or become unreliable. However, it is important to be “intelligent” in what is reported. Short interruptions of grid power are normally not of concern. Long term failure of one or all of the supply phases can be a concern and may need action. DC failure to site equipment or rapid depletion of site batteries is important, as this is likely to take the site off-air and impact your customers. SitePro offers highly flexible power monitoring for all stages of the power system, providing valuable information such as:

AC grid power

DC battery performance

Power consumed

DC Power Consumed

Environmental Monitoring and Site Security

In some circumstances security is a significant concern and having alerts and confirmation that there is an unauthorised entry to site would be useful. SitePro has multiple options for site security monitoring from gate and door sensors to high reliability internal or external movement sensors for detection of site intrusion. Site panic buttons are also available to provide personnel security for your employees working on site.

Environmental conditions can have a big impact on the performance of site equipment. In some cases a failure in site air-conditioning or water ingress can be a reason for site downtime. Sometimes this might result in the dispatch of an engineer to fix transmission problems only to discover that the equipment shutdown was due to environmental issues. SitePro provides detailed information on the environmental conditions on site, which enables the efficient deployment of resource as needed. Some of the environmental information available is listed below.


Fire detection


Flood detection

At Telemisis we understand that the configuration of your sites vary in many ways from switch sites, hubs to micro and pico cells. Some have full size cabins and some just small enclosures. With its small footprint (110mm x 85 mm x 30mm), low power, rugged and solid-state design, SiteNode, will fit easily wherever required. Proven to be resilient and reliable in the harshest of conditions, with class leading communications fall back, SitePro will continue to keep you informed when the other equipment has failed.


SitePro has been specifically developed to meet the remote monitoring and control needs of telecommunications and broadcast network operators.